India built a US$246 billion tech export industry, the Philippines employs 1.9 million people in IT-BPM, and the UAE became a magnet for tech firms and talent. Thirteen concrete policy changes Kenya should borrow — including tax rates, filing and refunds for individuals and companies — and what not to copy.
Kenya has the young, English-speaking graduates and Africa's hottest startup scene — yet it exports roughly half the tech services South Africa does. A comprehensive comparison with Nigeria, Ghana and South Africa on policy, talent, exports and ecosystem, and an 11-point playbook for what Kenya can do more.